For customers who purchase our range hoods, we offer a free 1-year extended warranty (on top of the standard 2-year warranty) after registering the product online—extending total coverage to 3 years, which covers motor malfunctions, filter defects, and LED light failures. Beyond warranty, we provide exclusive upgrade benefits: every 2 years, customers can get 20% off on official replacement parts (such as high-efficiency baffle filters or quiet motor components) to enhance hood performance; for smart range hood models, we offer lifelong free smart control software updates (including new functions like air quality monitoring optimization and voice command expansion) via the brand app.
To enjoy these services, customers only need to log in to their account on our official website, enter the product serial number, and complete the simple registration process—we’ll send a confirmation email with warranty details and upgrade eligibility within 48 hours, and remind customers of available upgrades via SMS or app notifications when the time comes.
Offer door-to-door pro installation for all range hoods. Certified techs fit layouts, ensure safe mounting, and test suction—ready to use fast.
After-sales team responds within 24h for hood issues. Free parts (warranty) and on-site repairs for complex problems.
One-on-one consultation: help choose right hood (kitchen size, cooktop type) and answer size/usage/maintenance questions.
Share hood maintenance tips (filter cleaning, motor care) and send filter replacement reminders—extend product life.
