Base on kitchen size (small: 20-24 inch width; medium: 28-30 inch; large: 36 inch+) and cooktop type (gas/electric: focus on suction; island: pick island-style hoods).
Measure the installation area (width/height), confirm a nearby 120V power outlet, and clear space around the cooktop for technicians.
Yes—most models support ductless use with optional charcoal filters (sold separately), which we can help recommend during purchase.
Baffle filters: clean every 2-3 weeks (dishwasher-safe); charcoal filters: replace every 3-6 months (reminder sent via our service).
First check if filters are clogged (clean/replace them); if issue remains, contact after-sales—we’ll respond within 24h.
Installation is free for all range hood purchases (door-to-door, no extra fees); only applicable to mainland service areas.
Standard 2-year warranty; extend to 3 years for free after online product registration (covers motor, filters, LED lights).
Yes—all models use universal LED bulbs (specs provided in user manual); we also offer free bulb replacement during warranty.
Turn it off first, check for loose parts (e.g., filter cover); do not disassemble—call after-sales for on-site inspection.
Yes—all models are compatible with induction cooktops; choose based on kitchen size, not cooktop heat source.
Log in to your account on our website, find “Maintenance Tips” in the service section, or contact consultation for 1-on-1 advice.
Yes—30-day no-reason return (product unused, packaging intact); we cover return shipping and full refund.
